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Legal

Privacy notice

VELORA collects only the information required to take your order, alter your garment, and stay in touch when you ask us to.

Last updated April 2026

What we collect

Name, email, shipping address, phone number, and order history. We do not store card numbers — payment is handled by our provider and card details never reach our servers.

We use a minimal cookie only to keep you signed in and to remember your locale. We do not use advertising cookies.

How we use it

To fulfil and deliver your order. To handle alterations and returns. To send you the quarterly letter if you subscribe.

We do not sell or share your information with third parties, except where strictly required to deliver your order (the courier, the payment provider, the tax authority).

Your rights

You may access, correct, or delete your data at any time by writing to privacy@velora.example. We will respond within thirty days.